All prices are inclusive of any applicable VAT.
Pricing & Billing FAQ
What if I go over my limit?
If you are on the free trial, when you hit 2,500 requests
in a day you begin to receive a 402 HTTP response code. See
the details in the API docs.
If however you are a paying customer, when you reach your
limit we do ... nothing. The limits are "soft" in that if you
need more requests on a given day, nothing happens, you can
keep geocoding. If you cross the limit repeatedly then the
following month we ask you to move to the next higher tier.
What form of payments do you accept?
We accept all major credit cards, billing/invoicing is done via
payment processor
Stripe
(See detailed security information).
OpenCage never
sees or accesses your credit card number.
For large and medium annual plans, we can invoice you.
We are working on supporting other payment
methods. If paying by credit card is stopping you from becoming a
customer please get in touch and we will find a solution.
How long can I use the free trial?
As long as you like. Note though that inactive accounts get deleted
after six months.
Can I just use multiple free trial accounts?
No,
don't do that.
The free trial is a way to test our service - do not use it
for anything mission critical. If you need
production level reliability, become a customer.
What sort of SLA can you offer?
We pride ourselves on our reliability. Over the last
year the service has had 99.9% uptime. We use independent,
3rd-party monitoring
to measure uptime of our site and API, have a look at
our recent performance.
If you have some particularly demanding requirements
let us know. We like a challenge.
Do you offer one-off geocoding?
It depends. If it is not urgent we encourage you to
purchase a monthly plan and then cancel after you've finished.
If it is urgent please
contact us.
Am I locked into a long-term contract?
No.
Are there any setup fees?
No.
Are there any hidden fees?
No.
Do I need to provide a credit card to sign-up for the free tier?
No.
Can I downgrade or cancel my plan if I no longer need so much?
Yes, you can switch whenever you like, for any reason. You'll still
have full access until the end of the current billing period.
What about VAT?
All prices are inclusive of any applicable VAT. We are
a UK business, our VAT number is GB251995573. You will receive
a valid VAT invoice by e-mail for each purchase.
If required we can provide customers with a "Certificate of
Tax Residency" proving that we are subject to tax
in the United Kingdom.
Will prices rise in the future?
We have not changed our prices since 2015 and have no plans to
do so. Nevertheless, we are happy to commit that if we ever were to
raises prices all exisiting customers will continue to pay the old
prices.
Have more questions?
No problem. Please see the
general FAQ
or
contact us.
This image shows the node density of OpenStreetMap data in summer 2015.
It's one of many data sources we use.
Data © OpenStreetMap contributors, Imagery © Martin Raifer, cc-by
Open as larger interactive map
It's one of many data sources we use.
Data © OpenStreetMap contributors, Imagery © Martin Raifer, cc-by
Open as larger interactive map